Terms & Conditions

DISCLAIMER


I AM Vida and anyone contributing to the content of this site does not claim ownership of any alternative healing modality mentioned unless otherwise stated. Alternative therapies are not intended to replace conventional medicine,  seek the advice of your doctor if in any doubt. Posts on social media are of our own musings and are intuitively what we believe to be true. They are not necessarily fact checked. It is your own choice whether or not to accept these musings as true. We make no scientific or medical claims about illness and disease. 
We commit to bring forward all our knowledge and expertise in accommodating and reaching your objectives with you, however we are not promising the attainment of that objective as we are not
in control of the progress, dedication and commitment from the clients end as well as the fact that everybody’s spiritual progress varies and results are diverse based on the situation at hand. We cannot confirm and guarantee the outcome of any healing session that is booked with us. If you cannot accept this then do not book with www.iamvida.com 

CANCELLATIONS & REFUNDS
A cancelled appointment delays our work.  In the event of a cancellation,  please give at least 48 hours notice. If you are unable to provide at least 24 hours notice when you cancel or have a delay of over 15 minutes as we will require at least 45 minutes for each session, you will be charged the full fee for your session. Refunds are within a scope of assessment basis and I AM Vida will review the situation & deduct the necessary admin fee before any agreement to refund. All sessions that have already been facilitated will not be refunded. Mentorships are refunded after deducting the cost of sessions received in full amount alongside a 25% admin fee. All Online Courses are non refundable and non transferable. If for any reason I AM Vida suspects a transfer, they have the right to revoke access to the course after discussion with you.

I AM Vida has the right to delist you from any online course or program, and release you as a client at any time if your behaviour is destructive, disrespectful, chaotic, or un-coachable in any shape or form without any prior consent. If you do not agree to this. Do not purchase from I AM Vida

PAYMENTS
Session Payment must be made before the session and prior to course purchase. Each session and course has its own payment section after selection on the website. If you have a specific condition and need to pay through bank transfer, PayPal or installments then please email us at vida.tungul@iamvida.com. We would love to assists and accommodate you if possible. 

SESSIONS & COURSES
​Number, length and frequency of work will be discussed and agreed prior to commencing.
Clients can discontinue at any point (within terms of cancellation policy above).
iamvida.com reserves the right to discontinue sessions at any time without any obligation to refunds.

CONFIDENTIALITY
I AM Vida will have confidential information about you. This information will not be shared with any third party without your explicit consent. Please read the Privacy Policy.


 COMPLAINTS
​We hope that you are satisfied with the service you receive from us, however, if you have any complaints or concerns regarding the service, please feel free to discuss these at any time at vida.tungul@iamvida.com